Frequently Asked Questions
Everything you need to know about our Cornish treats and delivery.
How do you ensure the freshness of your pasties and cream teas?
All our products are baked fresh to order and shipped in temperature-controlled, insulated packaging with chilled gel packs to ensure they arrive in perfect condition.
What are your delivery options and lead times?
We offer nationwide next-day delivery via our premium courier partners. Orders placed before 12pm Monday through Thursday are typically dispatched the same day.
Can I choose a specific delivery date for a gift?
Yes, you can select a preferred delivery date at checkout. This is perfect for birthdays, anniversaries, or ensuring your cream tea arrives exactly when you need it.
Do you offer gluten-free or vegan options?
We pride ourselves on inclusivity and offer a dedicated range of gluten-free and vegan pasties and scones that maintain the traditional Cornish flavor.
Jam or cream first? The age-old question.
Being a proud Cornish company, we strictly follow the Cornish method: jam first, followed by a dollop of clotted cream on top!
What is your policy on returns and refunds?
Due to the perishable nature of our food products, we cannot accept returns. However, if your order arrives damaged or you are unsatisfied, please contact our support team within 24 hours for a resolution.